Privacy Policy
Your privacy matters to us at phorentivara
Information We Collect
At phorentivara, we collect information that helps us provide you with personalized financial budgeting services. This happens when you interact with our platform, create budgets, or seek financial guidance.
Personal Information
When you sign up for phorentivara's services, we collect your name, email address, and contact information. We also gather details about your financial goals and budgeting preferences to customize your experience.
Usage Data
We track how you use our platform - which features you access most, how you categorize expenses, and what budgeting tools you find most helpful. This helps us improve our services and provide better recommendations.
How We Use Your Information
Your information serves several important purposes that directly benefit your financial budgeting journey.
- Creating personalized budget recommendations based on your spending patterns
- Sending you relevant financial tips and budgeting insights
- Improving our platform's functionality and user experience
- Providing customer support when you need assistance
- Ensuring the security and integrity of our services
- Complying with legal and regulatory requirements in Australia
Important: We never sell your personal information to third parties. Your financial data remains confidential and is used solely to enhance your budgeting experience with phorentivara.
Data Protection & Security
We take your data security seriously. Our systems use industry-standard encryption and security measures to protect your information from unauthorized access.
Technical Safeguards
All data transmission occurs over secure HTTPS connections. We use advanced encryption for data storage and regularly update our security protocols to address emerging threats.
Access Controls
Only authorized phorentivara staff members can access your information, and only when necessary for providing support or maintaining our services. We maintain detailed logs of all data access.
Your Privacy Rights
Under Australian privacy laws, you have several important rights regarding your personal information.
Access Your Data
Request a copy of all personal information we hold about you. We'll provide this within 30 days of your request.
Correct Information
Ask us to update or correct any inaccurate personal information in our systems.
Delete Your Data
Request deletion of your personal information, subject to legal and business requirements.
Data Portability
Receive your data in a structured format that you can transfer to another service provider.
Data Retention
We keep your information only as long as necessary to provide our services and comply with legal obligations.
Active Account Data: Retained while your account remains active and for up to 2 years after account closure.
Financial Records: Kept for 7 years as required by Australian financial regulations.
Marketing Communications: Stored until you unsubscribe or request deletion.
Third-Party Services
phorentivara works with trusted third-party services to provide you with comprehensive financial tools. These partnerships are carefully managed to protect your privacy.
Service Providers
We share limited information with cloud hosting providers, analytics services, and customer support tools. These companies are contractually required to protect your data and use it only for specified purposes.
Financial Institutions
When you connect bank accounts or financial services (with your permission), we work with secure financial data aggregators that follow strict security and privacy standards.
Cookies & Tracking
We use cookies and similar technologies to improve your experience on our platform and understand how you use our services.
- Essential cookies for platform functionality and security
- Analytics cookies to understand user behavior and improve our services
- Preference cookies to remember your settings and customizations
You can control cookie settings through your browser, though disabling certain cookies may affect platform functionality.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our services or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our platform.
We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of phorentivara's services after policy updates indicates your acceptance of the changes.
Contact Our Privacy Team
Questions about this privacy policy or how we handle your data?
Email: info@phorentivara.com
Address: 310 King St, Melbourne VIC 3000, Australia
Phone: +61267646858